Office Hours

On demand coaching & support

Sometimes you just want to phone a friend (or expert) and ask them for help

Whether it’s a problem with how to do customer research, what piece of software to buy, or simply some technical advice. Whatever the case, it’s helpful to have a session with an expert who can answer any questions you’ve got, troubleshoot problems or just steer you in the right direction. 

Price

£ 120
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From

What I can help you with

These are some of the examples of things I can help you with in an hour.  If you’d like more detailed coaching or me to do the work for you, please check out work with me to see how I can help.

Persona / ICA Creation

Are you struggling to create a Persona or ICA for a course you’re doing? I’ve been creating these for big brands for years.  I know all the tips, tricks and industry secrets to get you sorted.

Testing Business Ideas

Have you been told you need to validate an idea, given it a try and not got the expected result? Fear not, let me help get you out of that pickle.

Picking the Right Software

If you’re starting a business, or even growing it, the last thing you want is to commit to a software platform that’s wrong for you. Let me help steer you in the right direction.

Designing Processes

Is your business bringing you less joy than it used to? perhaps you’ve got an overflowing inbox that’s causing you stress. This is something I love doing, you’d be helping me by helping you!

Online Customer Experience

Are your tribe not buying what you’re selling and don’t know why? This is something I’ve helped lots of businesses solve (profitability for them), let me help you fix what ails you.

Overwhelmed by Technology

Unless you eat, sleep & breathe technology it can be bamboozling.  Sometimes you just need a conversation with someone who can help you make sense of it all.  Let me be your tech agony aunt.

Not sure if this is right for you? why not book a free 15 minute consultation with me to find out more.

Emma Chittenden

What you'll get

  • An hour's coaching / advice / help / support
  • Additional services might be recommended

How this works

This is an hour long coaching call where you’ll be able to ask me all the questions you have and help you get back on track. 

The call will take place via Google Hangouts or Zoom.

Book now

£ 120
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From

On the fence?

Not certain if I can help? 

I get that, spending money when you’re building your business can be a risky thing, especially if you’re not certain I can help. 

Why not book a no pressure free 15 minute call with me to discuss what I can help you with. 

not the FAQs
Some things you might be thinking about before you buy

Before you buy, there are some things you might want to know, these aren’t FAQs (because more than one of you would have to ask).

I’m not a big business, and having worked as a contractor for years I’ve struggled with clients paying me.

I think that net 30, 60 or 90 payment terms should be illegal for freelancers.

For this reason, I request payment up front for all work up to £500. Any work over £500, I request 50% payment up front and the remaining amount once the work is completed.

Completion is either when the final product is handed over or after the final call/meeting.

If you’re unsure I’ll be able to help you, I would recommend you book a no obligation 15 minute call with me.  Details can be found above.

Sometimes you need to cancel things, it’s cool.  I don’t need a reason if you cancel up to 24 hours before the appointment.  If you do, I’ll issue a full refund, no questions asked.

If you need to cancel after the work has started, I won’t be able to issue a refund for any work under £500.  If the value of the work is over £500.  I will not charge you the remaining balance.

The kinds of clients I aim to work with are small female run businesses.

However, don’t work with MLMs (Multi Level Marketing) businesses. I don’t find their business practices ethical and it bothers me the way many women are left in debt and isolated from family for working for them.

The only guarantees in life are death, taxes and oxygen.

That roughly means that I cannot guarantee the changes I make will net you millions in revenue or get you the exact outcome you’re after. This is simply because we’re at the whim of human behaviour.

I have proven results improving conversion rates for clients that have resulted in more sales.

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